Metrix Technology Engineering

Other Selected Projects - Municipal Government

• Specified, procured and implemented a multi-purpose, vehicle-portable license plate recognition camera technology serving the needs of homeland security, public safety and parking enforcement.

• Conceptualized and implemented a wireless broadband network for the inter-connection of a city's forty-one neighborhood firehouses to the core metropolitan area network.

• Re-engineered the business processes associated with a municipality's 6,000 vehicle fleet management operation followed by the implementation of new technology systems to better support direct and indirect fleet activities.

• Provided executive management oversight on major public sector business process re-engineering/technology implementations including integrated collections, cashiering and payment processing; revenue management; parking, towing and impoundment; electronic time and attendance; outsourced, third-party payroll processing; and, E-business/web-enablement.

• Conceptualized, facilitated consensus and authored a major city's Information Technology Strategic Plan.

• Guided a major city through the specification, procurement and successful implementation of its first and present long-running IT outsourcing contract for enterprise network maintenance, application programming support and help desk services.

• Provided assessments, strategic plans and problem-solving subject-matter-expertise to numerous domestic and international jurisdictions.
  

Other Selected Projects - State Government

• Established a state's first and core cybersecurity presence, governance and capability.  Created statewide and agency information security policies, plans and procedures; authored state cybersecurity breach law; implemented a nationally recognized awareness training program; and, as part of an enterprise "cyber hygiene program," placed all agencies on a continuous diet of threat monitoring practices and vulnerability assessments.  Partnered with stakeholders and industry groups, public and private, including MS-ISAC (Multi States - Information Sharing and Analysis Center), DHS, FBI, National Air and Army Guards, public utilities and technology solution providers.

• Led one of the largest ARRA-funded state fiber-optic construction projects resulting in the implementation of 1,294 miles of new fiber, incorporation of 2,456 miles of exisiting fiber and the connection of over 1,000 anchor institutions located within every county in the State of Maryland.

• Provided technical, contractual, budgetary and legislative leadership for Maryland's FIRST (First responder Interoperable Radio System Team) which provides seamless, interoperable wireless voice and data communications to first responders, public safety officers and other state and local users.  The 700 MHz radio system replaces 16 state agency radio systems and interoperates with, or potentially replaces, many of the systems owned by Maryland's 22 counties, 157 local municipal governments and 14 state colleges and universities.

• Promoted, designed and implemented a "cloud-first" technology architecture where feasible, secure and fiscally justified.  Successfully implemented cloud-based applications including: statewide consolidated electronic messaging and collaboration services; statewide records management (RMS) for public safety departments; customer relationship management (CRM) back-office services for the state highway administration; and, an eGOV portal featuring Central Business Licensing and other government-to-business and government-to-citizen transactional services.

• Led an Enterprise Resource Planning (ERP) Human Resources/Talent Management System project.  The multi-phase project, consisting of enterprise recruitment, classification and testing as well as core human resources, benefits, time collection and employee self-services, is cloud-based and serves 55,000 employees.

• Applied direct oversight, contract management and/or consultation to the State of Maryland's enterprise Project Management Office that owned a portfolio of 50 major projects worth $1 billion.  Representative projects included:  Statewide Personnel System ($66M); Modernized Integrated Tax System ($50M); Educational Longitudinal Data System and numerous "Race-to-the-Top" Projects ($25M); Medicaid  Enterprise Restructuring Project ($169M); Statewide Computer Aided Dispatch/Records Management System ($27M); Statewide Public Safety 700 MHz Wireless Communications System ($370M); Offender Case Management System ($30M); Enterprise Cloud Messaging and Collaboration Services ($7M); and, numerous other agency-specific endeavors.